Thank you for shopping at Key Infotek. This Refund & Return Policy applies to purchases made through our website Sales@keyinfotek.com
1. Refund Policy
1.1 Refunds: We offer refunds on eligible products within [number] days of purchase. To be eligible for a refund, the following conditions must be met:
- The product must be in its original condition.
- The product must be unused, unopened, and in its original packaging.
- The product must be accompanied by proof of purchase (e.g., receipt or order number).
1.2 Non-Refundable Items: Certain items are not eligible for a refund, including:
- Downloadable software products.
- Services provided by Key Infotek.
- Customized or personalized products.
1.3 Refund Process: To request a refund, please contact our customer support team at [sales@keyinfotek.com]. We may require additional information to process your request. Once approved, refunds will be issued to the original method of payment within [number] days.
2. Return Policy
2.1 Returns: We accept returns on eligible products within [number] days of purchase for exchange or store credit. To be eligible for a return, the following conditions must be met:
- The product must be in its original condition.
- The product must be unused, unopened, and in its original packaging.
- The product must be accompanied by proof of purchase (e.g., receipt or order number).
2.2 Non-Returnable Items: Certain items are not eligible for return, including:
- Downloadable software products.
- Services provided by Key Infotek LLC.
- Customized or personalized products.
2.3 Return Process: To initiate a return, please contact our customer support team at [sales@keyinfotek.com]. We may require additional information to process your request. Once approved, you will receive instructions for returning the product.
3. Contact Us
3.1 Questions: If you have any questions about our Refund & Return Policy, please contact us at [sales@keyinfotek.com].
This template serves as a starting point for your Refund & Return Policy. Customize it based on your specific products and policies, and ensure it complies with applicable laws and regulations.
